FAQs

Will my painting look the same as the listing?

    Each piece is made to order and are fully bespoke to you so your painting may differ slightly from the listing photo.

    Can I request an amendment to an item shown on the site?

    Yes, as all orders are made to order this is certainly possible and I'm happy to customise any of the paintings to make it right for you. Please use the 'add a note to your order' box upon checkout to detail what you're looking for.
    I'd like a painting or print that isn't on the site - can you do it?

    Absolutely! I am always looking for new ideas and inspiration so please get in touch for any requests. If you are looking for a Football shirt print not currently listed, there is a commissioned item you can purchase providing details of the shirt you would like.

    Are your items sold with the frames?

    All watercolour paintings come with the frame shown in the listing photo with various sizes available. If you require a size that isn't shown please get in touch. Frames on prints can be included at an extra cost as shown in the listing.

    Can I order a digital print for any of the paintings?

    Absolutely. If you would like a digital print of a painting that isn't shown on the prints page please get in touch.

    How long will my order take to come?

    I endeavour to complete and send out all new paintings within 10 days of purchasing, but this may vary depending on the complexity and the number of orders currently being worked on. Existing print designs will be shipped the day after ordering on most occasions, new designs may take slightly longer. 
     
    Are all items refundable?

    Most items are fully refundable, with the exception of personalised items such as Birthday Cards or prints/paintings specific to you. Please refer to the Return Policy for full details.
     
    I'm not based in the UK, can I still make an order?

    We're pleased to offer a worldwide delivery service. For a breakdown of shipping costs please refer to the delivery page.